I
can't find the information I need : This link will allow you
to contact Customer Relations who will get back to you usually
within 24 hours. If you want an answer immediately, please browse
the FAQs.
Technical Issues
/ Errors Encountered
1.
I am facing an
error while using a AtootRishtey.com matrimonial service. What
should I do?
We are sorry that you are facing an error while trying to use
our services. We urge you to report this error to our Customer
Relations team with the following details:
The
URL, which leads to the error message.
The error message
The date, time and location of access when you
next encounter the error.
What are browser
cookies? Why are they important for using AtootRishtey.com's services?
AtootRishtey.com uses cookies to deliver the various services
and to keep track of your personal preference. A cookie is a small
text file that can be entered into the memory of your browser
to help a web site recognize repeat users, facilitate the user's
ongoing access to and use of the site as well as provide data
Internet to make content improvements and targeted advertising.
Please note that the use of cookies is a necessary part of the
AtootRishtey.com technology and are necessary if you wish to access
AtootRishtey.com. Disabling the cookie feature on your browser
or deleting cookie files from your computer will render you unable
to access certain features on AtootRishtey.com and participate
in its services. Cookies may also be necessary to provide the
user with certain features such as customized delivery of information.
AtootRishtey.com uses cookies to provide the matrimonial services,
to deliver content specific to your interests, to save your password
so you don't have to re-enter it each time you visit different
pages on our site, and for other purposes. We do not and will
not use cookies to collect private information from any user!
Please note that cookies are used only to recollect information
sent to your computer from AtootRishtey.com. We CANNOT access
any information on your computer that is not sent by AtootRishtey.com.
Why don't I see
any new content on AtootRishtey.com matrimonials? I see the same
content as yesterday.
The reason for this could be related to your Internet Browser.
Your browser seems to be displaying old content and is not refreshing
the content. This is called caching.
If you are using Internet Explorer, please try the following to
resolve your problem:
Click on 'Tools'
in the top menu.
Choose 'Internet Options' from the drop down menu.
Press the 'Delete files' button that appears in
the window.
Make sure to check the "Delete all offline content"
check box. Click on "OK" button.
Click the 'OK' button of the window and try browsing
AtootRishtey.com again.
If you are using Netscape then follow theese steps to resolve
the issue:
Click on 'Edit' in the top menu.
Choose 'Preferences' from the drop down menu.
On the left hand side of the new window, click
the 'Plus' icon ext to 'Advanced option. In the list that is
displayed below 'Advanced', click on 'Cache'.
Click the 'Clear Memory Cache' button. When the
confirmation question comes up, click the 'OK' button. Click
the 'Clear Disk Cache' button. When the confirmation question
comes up, click the 'OK' button.
Click the 'OK' button of the window and try browsing
AtootRishtey.com again.
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